Comer PG1002-PG1003 Seal Repair Kit | P01602000292
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Logistics Delivery and After-sales Service Guarantee
We have always adhered to the concepts of professionalism and efficiency, and are
committed to creating a fast and
high-quality logistics delivery experience for our customers.
I. Shipping and Logistics Tracking
-
Order Processing Timeliness: Under normal circumstances, we
will arrange the shipment of your order
within 3 to 5 working days after receiving it, ensuring that your goods can
start their journey promptly.
-
Tracking Number and Carrier Information: After the order is
shipped, we will promptly provide you
with the logistics tracking number along with the carrier's name, enabling you
to keep track of the package's status
throughout the delivery process.
-
Common Logistics Partners: We mainly cooperate with renowned
logistics companies such as FedEx, DHL,
EMS, and UPS. Generally, the goods will be delivered within 3 to 7 working days
after shipment.
-
Explanation of Special Circumstances: In case of force majeure
factors such as holidays or natural
disasters (such as earthquakes, hurricanes, etc.), there may be a certain delay
in the delivery time. We kindly ask
for your prior understanding.
-
Reminder of Information Accuracy: To ensure that the goods are
delivered accurately, please
carefully check the shipping address and other relevant shipping information to
ensure its authenticity, accuracy,
and completeness.
-
Logistics Tracking Method: You can obtain the logistics
tracking number and carrier information
from the order shipment confirmation email, and then go to the official website
of the carrier to track your order.
II. Return, Exchange and Refund Policy
-
Warranty Period: We provide a 15-day quality guarantee for the
parts you receive. Please check the
products carefully upon receipt to ensure they are in good condition.
-
Return Process: If you need to return the products, please
contact us via email first. After
confirming your return request, we will provide you with the return address.
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Shipping Fee Liability: Unless the products have quality issues
or are damaged during
transportation, the shipping fees for returns will be borne by the buyer.
-
Refund Processing: After receiving your returned products and
checking them without any problems,
we will process the refund for you as soon as possible. The refund will be
returned to your payment account within a
few working days.
